FAQs

Have questions? We’ve got answers! Whether you’re wondering about balloon installations, sleepover tent rentals, setup details, or booking information, this page covers our most frequently asked questions. If you don’t see what you’re looking for, feel free to reach out—we’re happy to help!

FAQ for Balloons, Backdrops & Rentals

  • Dot & Daisy is based out of Hudson, Wisconsin & serves the Twin Cities & Western Wisconsin areas.

  • We do & we don’t! For the most part, our delivery & installation fees are included in our pricing. There are exceptions that might include distance or late night take down but we’ll note that on the quote.

  • We do & we don’t! For Grab & Go Balloon Garlands there is no order minimum. For our Signature Installs which includes delivery & installation, our minimum is $250.

  • Oh for sure, we love this! Actually, that’s what we do or we want you to do. We want our balloon creations to be unique to your event or celebration.

  • Fill out a lead form, share with us the best way to communicate with you (text, phone or email) & one of us will contact you within 24 hours. If it’s a weekend, please keep in mind this is our busy time so we might not reply until Monday.

    Things that are incredibly helpful up front & speed up the design process are:

    • Photos of your space

    • Inspiration pictures either from Pinterest, Instagram or our lookbook

    • Your estimated budget

    Once you decide to work with us & reserve your event date, we provide a mood board, mock up & color choices.

  • We use only the highest quality balloons & materials, however, some may pop or deflate sooner than anticipated. We cannot guarantee your balloons will last once delivered or picked up. Environmental factors including weather, children, pets, variety of surfaces, hot or cluttered car conditions & foliage can jeopardize the lifespan of our creations. We will replace anything we pop in transport or during setup.

    All that being said, indoor balloons typically last up to 3 weeks or more (no guarantee), & outdoor balloons typically last 1-3 days.

  • Heck yeah! Anything over our order minimum of 7 ft. or $125 we’ll deliver & install. Delivery times are scheduled based on your event start time & venue availability.

  • Our custom balloon decor pricing varies based on design & length. All of our garlands are priced per foot, so having measurements of the space where you would like your balloons to go will help give you a general idea of cost.

    If you send us pictures of your space(s) where you want balloon decor, we’re happy to make recommendations regarding size as well.

  • Not at this time, but it’s something we think about adding all the time. So if you’re interested, let us know! Email hello@dotanddaisy.com. In the meantime, if you’re local, we recommend our Grab & Go Balloon Garlands.

  • Our Grab & Go Balloon Garlands are a nice, budget-friendly alternative that still packs the WOW factor! These are fully-constructed balloon garlands by us that are picked up, hung & styled by you. We include easy to follow hanging instructions & hanging materials with each Grab & Go Balloon Garland.

  • Our custom creations take lots of time & energy to design & execute, so the sooner you can book, the better! We strongly recommend booking at least two weeks in advance to avoid disappointment when we’re already booked or don’t have the materials on hand to create your vision.

  • We will do our absolute best to help! Last minute orders are only accepted based on our availability & could be limited to the balloons we have in stock.

  • This truly depends on the complexity of the installation & number of balloons. We do our best to bring everything as pre-assembled as we can in order to install in a timely manner. When you book with us, we’re happy to provide an estimated installation time.

  • We only work with the highest-quality materials—this is true for both latex & foil mylar balloons. Our natural rubber latex balloons are 100% biodegradable. We also advocate for conscientious balloon practices: keeping balloons secure & weighted, do not release in the air, & properly dispose of balloons once they are popped or deflated.

    We also offer a Mylar/Foil Balloon Recycling Service, meaning if you return your mylar/foil balloons to us in reusable condition, we’ll give you 15% off your next purchase with us.

  • We always look first for existing anchor points when hanging balloon garlands. In the case there are no existing anchor points, we use 3M Command hooks. We also offer free-standing backdrop frames to enhance any design & eliminate the need to attach anything to a wall. These are only available with our Supercharged or Elevated Balloon Garland options.

  • For Custom Balloon Creations:

    Once we’ve delivered & installed your free standing balloon garlands, it’s your responsibility to take down the balloons. If you’re interested in tear down services, we’re happy to arrange this for an additional charge. Please make sure to mention this when placing your order.

    For Custom Balloon Creations with Rental Pieces or Backdrops:

    All backdrop rentals include tear down service. If your order included a backdrop or custom balloon creation that also involved a rental piece, tear down is included & the balloons are yours to keep. If you don’t want to keep the balloon portion after your event, please let us know at the time of order so we can find a home for them. We do our absolute best to recycle & rehome your balloons to nursing homes, day cares, schools, or with anyone who would appreciate & enjoy them!

  • For Custom Work:

    Deposits are non-refundable. If you need to reschedule, you must do so at least two weeks prior to your event date, & we will apply your deposit to a future date. Cancellations less than two weeks from your event are no longer eligible to be rescheduled.

    For Grab & Go Garlands:

    If you need to reschedule your booking, you must do so at least one week prior to your pick-up date.

  • The only thing we ask is that you make sure the area where you want the backdrop to be set up is clear for the installation. Other than that, we’ll do all the work!

  • No, not if you rented it from us. Most of our backdrops are actually rentals we create & reuse! However, if you want a custom backdrop to keep, let us know & we’re happy to work with you on that.

  • We are not an event planning or styling company, but as part of our new website, we’re creating a community page with a list of amazing vendors you can use for your event.

  • Yippee! We’d love to work with you.

    For balloon garlands go here.

    For backdrop rentals, click here.

    For sleepover tent rentals, head here.

    Order Grab & Go Balloon Garlands here.

    If you need help with sizing references, check out our sizing guide.

FAQ for Sleepover Rentals

  • We do all the work! We will deliver, set up & style. The next day, we will pick everything up. We launder the linens & disinfect all items in between rentals. Please refer to our themes to see what is included in each of our full service sleepover tent rentals.

  • Delivery is included within 45 miles from zip code 55125. When available, 46-75 miles is a $50 charge. We reserve the right to decline due to distance.

  • A non-refundable 50% deposit is required at time of booking. The remaining balance must be paid in full 24 hours PRIOR to your event. Failure to pay 24 hours prior will result in cancellation of your party. Your party is not booked until your deposit has been paid & the contract has been signed. You may add additional tents if they are available, but they cannot be subtracted after the initial booking.

  • Dot & Daisy does not refund any cancellations. If you need to reschedule, we will do our best to accommodate your new date.

  • Any lightly damaged or stained property will result in a charge of $50. Any severely damaged, lost or stolen items will result in a fee equal to its replacement. If rental equipment is not available at time of pick-up, we reserve the right to charge for an additional night.

  • We accept cash, check, credit card or Venmo payments.

  • Little Day Dreamers

    Designed with the littles in mind, this is our smallest tent & only available in a DIY set up. Perfect for kids 3-6 years old for a special playdate or movie night.

    Camp Dreamers

    A magical indoor sleepover camping experience for ages 7 & up.

    Boho Retreat

    Our Boho Retreat is designed with adults in mind for bachelorette parties, bridal showers, girls weekend, birthday parties or just a reason to get together.

  • We don’t stay to host the party, but we ensure everything is set up just as you need it.

  • Our standard package is for a one night rental. Each additional night is $25 per tent/per night.

  • Each set up is approximately 4 ft, W by 75 in. L. Remember to leave enough space for a walkway & safe sleeping. Please have the space cleared upon our arrival.

  • Unfortunately, our tents are indoor rentals only.

  • Dot & Daisy requires that the designated tent area be clean & cleared of furniture. We will not move furniture to make room for your event. Sorry friends, cardio is not our strong suit!

  • Please allow 1 – 2 hours for set-up & approximately 45 minutes for take down.

  • Yes, we do not provide pillows to sleep on for hygiene reasons. We will provide a throw blanket but if the weather is cold, we suggest providing additional blankets or asking your guests to bring a sleeping bag.

  • Our sheets, mattress pad covers, blankets & pillowcases are all professionally laundered. All remaining items are wiped down with either disinfectant wipes or spray. Our tent covers are steamed before & after your party. All items sit for 72 hours after they have been sanitized. We want you to feel safe, so we’re happy to wear masks when we enter your home and will use a disinfectant spray on all items before we leave, at your request.

  • Yippee! We’d love to work with you. For sleepover tent rentals go here. We will then contact you to book your party. An invoice will be emailed for payment, as well as a contract. Your party is not booked until your deposit has been paid & the contract has been signed.

contact us

Have questions?

check out our gallery